Long-term pricing and any current offers can vary by location, unit size and availability. Please contact our team for the latest options.

Yes. We require one month’s rental as a deposit.

Prices vary by location, unit size and current availability. Tell us where you are based and what you need to store, and we can help match you to the closest suitable facility and unit size.

You can also use our storage unit size calculator before requesting a quote.

No. Transport is not included in the storage rental cost.

• Pinetown: most units are around 2.1m high, with some units around 2.4m high.
• Westmead: max height is around 2m.
• New Germany: max height is around 2m.
• Umhlanga: max height restriction at the entrance is around 2m.
• Cornubia: max height is around 2m.
• Ballito: max height is around 2.5m.
• Durban North: max height is around 2m.

No. We do not offer climate-controlled storage units.

No. Our units do not come with built-in shelving.

Only free-standing shelves are allowed. Please do not drill into the walls.

No. Locks and keys are not provided as part of the rental, but we do sell locks.

Unit types vary by facility. Pinetown and Ballito offer drive-up garage-style units. New Germany has indoor units over three floors. Westmead, Durban North, Cornubia and Umhlanga have slightly different unit setups, including indoor, double-stacked or underground parking-area storage depending on the branch.

No storage facility can offer absolute guarantees against every possible weather event. However, our facilities are built and managed with practical protection and security measures in place.

• Pinetown: 3m² to 56m², with selected electricity-enabled units and mini offices.
• New Germany: 5m² to 56m², with selected electricity-enabled units and mini offices from 12m² to 24m².
• Westmead: 3m² to 18m².
• Durban North: 3m² to 15m².
• Umhlanga: 3m² and 15m² units.
• Cornubia: 3m² to 15m² units, with parking bays subject to availability.
• Ballito: 3m² to 90m².

Across our branches, unit sizes range from compact 3m² units to larger 90m² spaces. The exact sizes available depend on the location and current availability.

One calendar month’s notice is required to cancel your storage rental with us.

Yes. You are welcome to arrange a viewing at any of our storage locations before signing. Contact us to book a suitable time.

You need to complete our lease agreement. Our team will confirm any supporting information required during the rental process.

Yes. Our facilities work off debit order. Debit orders are handled by our staff and can be cancelled by email when your rental is ending, subject to the required notice period.

Debit order is required for ongoing rentals. Please speak to our office for any account-specific payment queries.

Access to your storage unit may be denied until your account is brought up to date.

Our minimum rental period is one month. After that, you can continue month-to-month for as long as you need.

1. Use our storage calculator to estimate your space.
2. Tell us about any special storage requirements.
3. Send us your details, preferred location and what you need to store.
4. We send you a quote and help confirm the right unit size.
5. If you are happy to proceed, we provide the lease agreement.
6. Once everything is confirmed, you can move into your unit.

No. Sub-letting is not allowed.

Yes. You are welcome to view our Pinetown and New Germany offices. Get in touch with us to arrange a viewing.

Access depends on the facility’s normal operating hours. Contact the office to confirm public holiday access for your specific branch.

An 8-tonne truck can enter selected facilities, but access depends on the location and loading area. Confirm with the team before arranging delivery.

Each facility is different. Pinetown and Ballito offer 24/7 access. New Germany is open 7 days a week from 6am to 6pm. Other locations have weekday and selected Saturday access. Contact the office for branch-specific hours.

No. Guns, ammunition and weapons may not be stored.

No. Fireworks may not be stored.

Flammable items, propane, aerosol cans and highly reactive chemicals may not be stored in our units.

No. We do not offer rental parking space for trucks.

No. Forklifts and pallets are not available for use.

No. We do not currently sell boxes.

Each facility is different and has its own layout, unit range and access setup. Our facilities range from smaller compact sites to larger storage branches with a wider mix of unit sizes.

Yes. Our facilities have lighting in place, although the setup may differ by location.

Security features vary by location and may include alarms, armed response, CCTV, monitored security and access control. Please ask our office for the specific security measures at your preferred facility.

A 3m² unit is suitable for smaller storage needs such as boxes, a single bed, a TV, a small desk or a few compact household items.

A 12m² unit can typically fit the contents of a small one-bedroom home, depending on how the items are packed and stacked.

A 21m² unit can fit larger household contents, bulky furniture or business stock, depending on item size and packing method.